Category: Articles

Key Note Speaker Focuses on Making Your Job Easier

I don’t know about you, but I am always looking at ways to make what I do on a daily basis easier. We only get twenty-four hours in a day and if your driven to succeed or work with someone who is, you want to use your time wisely.  This often turns us to technology, it saves us time, money and makes us better but there is so much of it and so many players in the technology space.

One of the players Is ISB/MEE.  Have you ever driven down the 401 West and looked over to the right just by the highway 25 exit and see a big beautiful building with the pond out front and wonder what they do and who they are?  The company ISB/MEE is one of the largest suppliers of document sourcing organizations in the world.  You name it they can probably get it for you.  For our industry that means things like driver abstracts, criminal record searches and driver history.  The big deal is they do it at lightening speed which is important when your trying to get drivers insured and on the road.  They are experts and very good at what they do.  They are the chosen service provider of many brand name transportation companies.  Fast, affordable, accurate, this is the best way to describe ISB/MEE.

This month, in a couple of weeks at the TTSAO Conference, Micheal Thompson, CEO of RSB Global Services (ISB/MEE) is the keynote speaker at the conference where he will talk about technology in our industry. He has broken his presentation into three groups;

  1. Top Tech Products; to help your business, things like facial recognition, 3D Printing and assessments.
  2. Technology Disrupters; things that could disrupt the industry like E- Commerce, Drones and Uber for trucking.
  3. What Does the Future of Trucking Look Like; in reference to social media, the cloud, artificial intelligence, virtual reality and quantum computing.

This excites me and it’s not because I’m a technology geek, it excites me from the recruitment and retention end of our business.  In order to hire the right people we must use the right tools to gather correct information in order to insure the driver.  This technology is not only important to the companies its important to the person on the other side of the desk, the people your hiring. They want to see our industry using technology and they want to work for companies who are using it.  Understanding what is out there to potentially disrupt our industry is important so we can be prepared to challenge and defend the disrupters.

With the TTSAO Conference on February 27th and 28th you need to get registered, there is limited space left.  The TTSAO Conference is billed as highly educational, very affordable and is attended by all industry sectors; schools, insurance, carriers, government, and suppliers.  Day one will feature meetings led by both the TTSAO Insurance Group and the TTSAO Carrier Group.  Both groups will talk about important issues they are working on collectively with the industry and government. The annual general meeting is on Day 1, followed by a networking cocktail party that gives you a chance to mix and mingle with other industry people.  At the cocktail party there will be a conversation between Dave MacDonald, President of Revolution Staffing and Glenn Caldwell, Vice President, Corporate Development of NAL Insurance on the Power of Networking.  Other agenda items on Day 2 include; Social Media for Business Strategy led By Kimberly Biback of Sharp Transportation, Best Practices For Training featuring leaders from Bison Transportation, Quail Transport, KRTS and CHET moderated by Geoff Topping of Challenger Motor Freight, Kelly Henderson of the THRSC will moderate a panel of industry association leaders from the PMTC, OTA and the Fleet Safety Council to discuss the value of industry associations and how you can benefit from them. This year’s conference will also feature the presentation of the first TTSAO/ PayBright Instructor of the Year.

As President of the TTSAO I know I speak on behalf of the entire board of Directors that we are proud that the TTSAO is the only association in the Province of Ontario which number one objective is representing the best interest of our full member truck training facilities. The TTSAO includes strong representation of insurance, for hire and private trucking companies, industry associations and suppliers.  The companies who are members of the TTSAO represent tens of thousands of people who are employees in the transportation industry across Canada.

I want to thank the entire TTSAO Board of Directors who have been actively involved in the success of the association over the past two years. Your commitment of time, knowledge and expertise has made our association better and our industry stronger. Never under estimate the power of the donation of your time.

Certificates and Designations Are Important

In my younger years I was not really concerned about my education, I was preoccupied with more important stuff, trust me, in more ways than one.  Life was pretty simple, I played every sport imaginable in high school so I could get out of class, never studied for a test or exam, spent 5 years in high school so I could play more football and when asked what my chosen career was going to be by the guidance councillor it was a quick answer, I would play professional hockey. No if ands or buts, that is what would happen.

I remember the councillor asking me what my back up plan would be and said I would probably get into trucking and I will never forget the look of disgust on her face and her response to that was “I’m sure you can do better than that”.  I am sure there are many high school councillors today who still have the same opinion.  For those who did feel that way it is unfortunate that they have not been brought up to speed on what terrific opportunities are in transportation.

Well, I never made it to the NHL or played professional hockey, go figure but I did find my way into the transportation industry.  The industry and the people in it have been extremely good to me and my entire family.  I will say it has been a lot of work, some great times, some tough times but overall it’s been an amazing ride and it has come with tons of effort, some luck and most importantly remedial education.

Once I decided what I was going to do with my life I worked very hard at getting educated and certified.  The good old Ontario Safety League in downtown Toronto, a very intimating place for a country boy from Caledonia but I spent many days there under the guidance and expertise of Jim Whetstone.  Jim was an amazing guy, a great educator and I couldn’t wait to learn more, Fleet Safety, Defensive Driving, Techniques of Instruction, Accident Investigation, In Class, In Car Instructor and many, many certificates followed. These certificates paid off big time for me. In the early days (the late 80’s) when I was a one man show and strong support from my bride Lisa, I would strut into meetings bubbling with confidence and let potential clients know why they should hire me and always had copies of my certificates in hand to show them I was certified. I had education in my field and I had the certificates to back it up.

Today there are many courses and certificates a Professional Safety Person (PSP) can obtain and there are many safety consultants out there who claim to be experts and solve your issues and problems. Two words for anyone looking for such a person or company, BE CAREFUL! Just because your looking at a fancy website with lots of claims as to the validity of the person and company of their expertise doesn’t mean they have what you need. Testimonials are easily written by friends and you really need to do your due diligence before hiring someone.

Yes, you get what you pay for but if you don’t do your reference checks on the company or person you may get surprised at the results of the service. These people can make you look pretty bad pretty fast. My best advice to you is during the hiring process ask the “safety consultant” or the company for his or her resume. Check up on their history, who they worked for, do they have a good track record? If they were a sub par employee with lots of warts and jumped around as an employee why hire them? What about asking them why their on their own now, doing there own thing. What about their customers, who are they, what did they do for them? Do your due diligence, call the customers they have claimed to work for and ask about there services. ask about there offices, do they work out of their basement or from local shop. Find out if they have backup if they are a one person show. If they get sick or hurt where does that leave you and your company?
Trust me, there are plenty of bandits out there waiting to take advantage of you, your company and your wallet.

With almost 30 years of owning our business in the safety and education arena and working with hundreds of companies and certifying thousands of people we have assembled an amazing team at KRTS and Transrep. Humbly, I would say some of the best in the business are part of our team, I say that not in a conseated way but a proud way. There are many good people and companies who do what we do, I will tell you there are many shady ones as well, BE CAREFUL, and do your homework.

Speaking of certification I am really excited to announce that Transrep Inc. will be hosting a National Recruitment, Retention and Human Resource Symposium in Mississauga on April 27 at the Centre for Health and Safety Innovation (CHSI).
This day will be specific to those in or wanting to get into recruiting, retention and human resource.  Learn from the best of the best in our industry listening to individuals and panels on everything from hiring to firing, best practices, the newest software and technology to make you better at what you do.  For those attend the entire day a Certificate of Completion will be issued. Mark the date and stay tuned for more information.

Keeping Pace with Tech Savvy Drivers

I don’t know too many people in our industry who are not involved in some sort of social media, it is a part of what we do, some do it better than others.  Regardless if it is a website, Twitter, Facebook, Instagram, YouTube, Linkedin, Snapchat or other platforms just around the corner, the trucking industry is using social media.  Marketing to customers, communicating with staff/associates and recruitment/retention.

Truckers or as I like to say Mobile Profit Center Operator’s are on side as well. Reported recently by marketing company Rand-Reilly, 79.9% of company drivers and 69.7% of owner-operators us social media with Facebook and YouTube as the most popular.  With their being such a demand for quality drivers and the shortage we’re experiencing this is an excellent opportunity for companies to recruit drivers.  KJ Media says 95% of todays truck drivers have smartphones, and 65% use their phones to apply for a new job. Young and old, drivers are using social media. Using a mobile friendly application should be part of your hiring and screening process.  Companies need to remember this and ensure there platforms are informative, engaging websites to attract the people.  Paying attention to this will not only attract more people but should also bring you a hiring quality of applicant.

There are lots of opinions and good information out there for you to find. I am not tech savvy at all, ask my lovely wife Lisa, my children or those I work with, they will confirm this, but I try.  I’m getting better and making an effort. That is the key.

Speaking of information about Social Media and education, the 2019 TTSAO Conference Committee has arranged to have Kimberly Biback of Sharp Transportation talk about Social Media and the trucking industry. Kimberly has presented on social media for a number of groups and there has been positive feedback.

This will be just part of a great line up and speakers which includes an afternoon of meetings with carriers, insurance, schools, a general meeting for all delegates followed by a reception featuring Glenn Caldwell. Glenn will be talking about The Power of Positive Networking and being a positive influence in the transportation industry.

Day two will feature addresses from the Provincial government, a panel on school and carrier best practices.  Industry leaders will discuss the benefits of associations and how to get the most out or your membership. The first ever TTSAO/PayBright Instructor of the Year Award will be presented, followed by Mike Thompson’s Presentation – The Technology Behind the Paper.

It promises to be a great conference. Mark your calendar for February 27/28, 2019, held at the IHSA Conference Center 5110 Creekbank Road in Mississauga.

For more information visit TTSAO.com or email ttsao@ttsao.com or call 416 623 5461.

Corporate Social Responsibility

Good things happen to companies that understand business success is measured by more than just profitability.  Today more than ever your customers expectations are higher than they ever have been. Customers or business clients who purchase your services or products are interested in your ethics, your values and your Corporate Social Responsibility (CSR).

At our business intersection there is an addition to sales forecasts, leadership training, team meetings and huddles and brand recognition, that addition is a buisness strategy that includes CSR.  When you think of CSR the first company I think of is Tim Hortons, that would be nationally, globally I think of McDonalds. Tim Hortons has the kids camps and their hockey programs to name two of many, McDonalds has Ronald McDonalds House and many others. These are just two of thousands if not hundreds of thousands companies who understand and embrace CSR.  CSR is not just for big companies that are global or national, certainly they set a great example for all business leaders and companies to think about it.

How about trucking, let’s take a look at the many great companies and organizations who embrace Corporate Social Responsibility.  Convoy for Special Olympics, Trucks for Change Network, Convoy For a Cure, Trucking For Wishes, these organizations raise tons of cash and do great things for our industry and communities.  There are companies in our industry that tie education to charity golf tournaments,  Transcore Link Logistics is a shining example of a company in our industry that has an amazing CSR commitment.  Along with there annual education and golf event they have the LinkScholar Program, this program touches deserving high school students that help financially with their post secondary education through financial scholarships.

Trucking For Wishes Lead by NAL Insurance has hosted numerous events over the years to raise funds that help grant wishes of children with life threatening illnesses through the Make a Wish Foundation. This does amazing things that help people, the profile it gives our industry, our businesses and the people in it and the success of these events are not only measured by the dollars that are raised.

There is a tremendous amount of self satisfaction that impacts everyone who contributes to embracing CSR.  At our family businesses we embrace as well, we not only participate and contribute to many events throughout the year we have specific scholarships and programs that are focused on improving our industry.  The PMTC – KRTS Driver Training Scholarship Award is an award we sponsor annually awarding one individual full tuition for ‘AZ’ licence certification.  Under our KRTS, TransRep umbrella we are the sole sponsors of the Driven to Lead Program, this certified course is a leadership program that focuses on teamwork, accountability and culture. The Driven to Lead Program is offered as part of the the PMTC Young Leaders Group and their ongoing mission to bring value through education, discussion and networking.  I encourage you to visit the PMTC website at www.pmtc.ca to learn more.

We take CSR serious, it is important to our company, our industry, our people and without a doubt it’s important to our family.  We all have a responsibility to make our industry better, regardless of the size of your company there is something you can do.

An Important Ingredient To Customer Service Excellence

There are tons of ways to satisfy customers and one size definitely does not fit all. Different customers at different levels expect different things, especially in our industry.

I want to share a simple example I recently experienced. This summer my lovely bride of 31 years and counting took a trip to British Columbia, we had a wonderful time visiting wineries in the Osoyoos, Oliver area and then back up to Kelowna.  Some golf, good food and unreal wine.  The wine industry in this area is a very competitive market and in a tight area with over 100 vineyards with in a couple hours drive. Many are even closer and within 30 minutes. Needless to say there is stiff competition among these businesses.

During every stop along the way every person we dealt with during our tasting and visit asked us where we had been. I was very impressed that not once was there an ill word spoken about their competitors. As a matter of fact it was the opposite, it was quite refreshing.  Each winery seemed to have something that made them special and unique, from people friendly dogs you could feed treats to full blown restaurants, bistros and special events. This is no different than some other parts of wine country we have visited.

What was different was the way the staff conducted themselves with those visiting. Every vineyard and every staff member was pleasant, welcoming, caring, knowledgeable with attention to detail. I was impressed by the attention these businesses paid to the customer service side. It is something we discuss constantly with our people and our customers. In our space we want to be the best at customer service and we work daily at it. It is something we’re known for.

So who ranked best in the Okanagan Valley for customer service? It was Platinum Bench Estate Winery and Artisan Bread Co. It wasn’t so much as what they did at the vineyard, the staff was excellent, the wine was top shelf, the family dog wandering around the tastings was all welcoming. The homemade bread they serve during the wine tasting was amazing. For me it was what happened after and upon our return home.  It is not uncommon for people who visit the Okanagan Valley to ship wine home.  It is quite reasonable and we were no different.  We shipped home wine from two different vineyards, two of my favorites and both were great at the customer service experience when we were there.  What put Platinum over the top was the hand written note in side of the box thanking us for taking the time to visit their winery and asking us to come back.  A special touch, that took little time but was impressive.

With so much competition in every sector of our industry your company needs to pay high priority to customer service. For us here at KRTS – Our Core Value Is People and our customers feel our Quality, Service and Reputation.

At the end of the day take care of your customers or somebody else will. It can be something as simple as a thank you note that puts you over the top.

Still Some Work Left To Be Done

For the past few years I have had the opportunity to be the Chairman of the Board of the Truck Training Schools Association of Ontario (TTSAO). In a short period of time with a dedicated board and a committed membership we have accomplished many things. Without a doubt one of the biggest accomplishments we have had is to the leadership role we played with industry and government regarding Mandatory Entry Level Training (MELT) in Ontario for AZ entry level drivers, the first type of regulation and legislation in its kind in North America.  We were happy to play such a key role in this process, there is still some work to do and holes to be filled for our new government.

The TTSAO and its board, on behalf of its membership will go to work starting August 14th with meetings with the key people with in the Ministry of Transportation at Queens Park.  From the industries perspective there needs to be some more items addressed;

  1. The need for mandatory entry level driver training for all commercial licences.
  2. The need for mandatory education for commercial instructors.
  3. Alternatives for the delivery of commercial testing.
  4. The need to raise the $40.00 Cap on tuition for Ministry of Training colleges and Universities (MTCU) approved commercial truck driving schools.

In reference to the $40.00 cap issue by government it is time for the leadership at MTCU to stop talking and react to the problem that is having an adverse effect and impact of delivery of quality education to entry level students.  To put it in perspective there has been a $40.00 cap on tuition since the fall of 2009, zero increase in tuition. The cost of wages, fuel, insurance, maintenance and other items have increased significantly but the cap on tuition has remained the same for Private Career Colleges. It just doesn’t make sense. I wonder if these same decision makers would work for a decade with no increase to them, not likely. It’s time to be addressed and come mid September when we meet with MTCU leadership let’s hope they understand.

We have had tremendous support from the all sectors of the industry for all of the above and our association and stakeholder partners will work diligently to continue to improve the transportation industry and road safety by working with government to ensure we are doing the right thing.

There is an old Chinese proverb; talking does not cook rice. There is still some work to do. It’s time to cook rice.

When Pigs Fly

You may have heard the expression, ‘when pigs fly’? It’s an expression used when referencing something that seems impossible. An example might be: Two people are having a conversation, one says to the other “I am going to win the million dollar lottery tomorrow night” and the other person says “Sure, you will win the lottery ‘when pigs fly’”.  Of course, people do win lotteries, however the chances are slim but if you don’t buy a ticket you don’t win.

Recently, I was asked to attend a meeting on the east coast in Truro, Nova Scotia by a good friend and industry colleague of twenty plus years,  Kelly Henderson. Kelly heads up the Trucking Human Resource Sector Council (THRSC). She was somewhat secretive as to why she was bringing some industry people together. I knew that it was industry related and it would be two days. I, like most in the industry who have meet or worked with Kelly have a tremendous amount of respect her. She has been in the industry for many years and knows our sector (training and education) of the industry as well as or better than most. Kelly is innovative, a leader and brings good value to the industry with all she does. She truly has a passion for making our industry and the people in it better. I knew she would not waste my time and I would be part of something of value and reflecting on my drive back to the Halifax airport I was so appreciative of the invite Kelly had extended to me.

It’s a fact that our industry will only be as good as the people in it. Education, of oneself and learning everyday is important. What I learned the first morning is that Kelly had brought the people around the table together to be part of a two day leadership program. We would listen and learn from a professional business/life coach, but not just any coach. What made this new business coach interesting and effective was that she was already part of the trucking industry. Her name is Denise Beaupre, COO of Auction Transport.  Denise is someone who knows our industry and how it functions and has the stories and the experience to prove it. She spoke our language. She belongs to a family business which involves moving vehicles. This is a tough sector with different expectations for their drivers (mobile profit center operators) and very specialized. It didn’t take me long to figure out that she gets it. She knows the industry, she knows her numbers, she knows the struggles but most importantly she knows the people. She got my attention early.

Now for some having a business or personal coach can be viewed as time consuming or even a waste of time. This is not true, maybe just a case of ‘don’t knock it, until you try it’. Many years ago I hired a business coach. For nearly two years I was the benefactor of some of the best advice and coaching I have ever received professionally and personally. I am a better person today because of that investment of time and money. Truly it has been one the best returns on an investment I have ever made. I was already a believer of the concept but for some around the table they would need convincing and proof and by the end of the two days, Denise had proven the concept and all were believers in the process and the benefits.

If you are going to be a good leader, you need to be inspired, you need to be an enlightened thinker more importantly you need to convince those around the importance of being inspired and being enlightened.

Most of us want to earn more money, have more fun and enjoy what we are doing. That won’t happen by accident. There needs to be a plan, there needs to be goals and they need to be tied to timelines. As Denise explained there are three types of goals. She calls them A, B and C goals. An A goal is one that is very attainable, a B goal is within sight and will need more effort and planning and a C goal may seem like a ‘when pigs fly’ type of goal. In your mind (and others) it will just never happen.  Don’t worry about the others because there not in charge of your goals, you are.

As company leaders what are your goals for the next 3 years? How about the next year or 6 months? 90 days? How are you going to achieve those goals? How about personally?

As Denise explained to those around the table, it’s all about your thoughts, your actions, your results and she had the proof and numbers to back it up with her own company to show that it can be done.

A business coach, from my perspective, needs to be real, motivational, passionate, confident and most importantly they need to know what they are talking about. For us around the table it was an added bonus that Denise was from our industry.

Leadership and education are very important. Take some time to consider it, look into it and if you want to learn more about my experience or my ‘when pigs fly goal’ give me a call I would be happy to share it with you.

Speaking of education, the Private Motor Truck Council of Canada (PMTC) Driven to Lead Program being hosted by PMTC Young Leaders Group is just around the corner and is hosted by Eagles Flight in Guelph Ontario. The four-part certified course will take you through hands on and impactful exercises focusing on topics like culture, teamwork, accountability and strategy. This program is intended for upcoming leaders who are looking to advance and develop their personal and professional skills. For all the decision makers out there, this program is very reasonably priced and if you’re worried about educating your young leaders and then leaving your company after you have invested in them just think about not educating and making not making them better and they decide to stay at your company.

August 15th is the deadline for registration and you can reach them by email at info@pmtc.ca or call them at 905 827 0587.

I hope you have had a terrific summer so far and be sure to take some time to be with those that mean the most to you.

Continuing Education and Certification Is Important

As most of you know we make a living in the education business at Kim Richardson Transportation Specialists Inc. and our team has been doing a really good job at it for nearly three decades.  From a leadership perspective for most of those years our philosophy has been to hire the right people, give them the tools to do the job, pay them well and then get out of their way. When I use the term tools I mean Education.

I hear quite often in our industry, and I’m sure it is the same with other industries, when talking about investing in people’s education leadership saying, “I get disappointed when we invest in training and education, pay for it and then people leave for other opportunities”.  That’s ok but the alternative question is what if you don’t invest in training and education in your people and they stay? What’s that do for your business?

With today’s competitive market for great people and you wanting good people working in your businesses you had better invest in training and education.  Yes, some of them will leave, some of them will stay but I would suggest to you that we in the trucking industry are in the relationship business.  It’s a pretty tight fraternity so once people are in our industry they tend to stay, so treat them well when they are with your company and if they leave, unless they go to work for a direct competitor, they will send you business. They will remember how you treated them. Believe me, I have been on both sides of the fence on this one.

So, let’s look at the Driven to Lead Program presented by Eagles Flight, the investment and the return of committing to sending one of your people.  If you’re a PMTC member it’s $1800.00 for the four courses which are one day in length per course so that’s $450.00 per day or as I do the math that is $50.00 per hour to be involved. Factor in what your paying your employee and time away from the office and the investment is minimal even for small businesses. Remember what happens if you don’t educate them and they stay.  If you’re not a member of PMTC it’s $2300.00 so why not just join this incredible organization and take advantage of all their savings and benefits they offer you as a member.

Now that we have the investment figured out let’s break down each session and list all the reasons you shouldn’t have your employees attend after you decide if any of these topics does not create return to your bottom line;

1) creating a culture of credibility

2) building and leading teams

3) communicating for impact

4) coaching for results

That didn’t take long did it? Do you want to go deeper on the investment? Let me share with you how much this investment costs when we look at investing in your people over a year in the Driven to Lead Program. If there are 252 work days in the year your investment is just above $7.00 per day or $35.00 per week to send someone to the Driven to Lead program. The other thing you need to consider is the confidence building this will have for the employees you send. Surrounding themselves with like minded people will show them they belong, they can become better and they will commit to becoming better because of the investment you have made in them.

At the end of the day it’s your call, the Driven to Lead Program may be just what your future leaders needs.  Looking to register someone contact the PMTC at info@pmtc.ca or call 905 827 0587.

New Ways to Do Old Things

Have you heard, there is a driver’s shortage in our industry. I have been in the industry for 35 years and this has been talked about as long as I have been around. We have all heard the definition of insanity, doing the same thing over and over again and expecting different results.  We all know recruiting quality professional drivers is very competitive, so if your going to recruit and retain the best of the best you need to be the best of the best.

Very clear defined processes are needed with strong and measurable hiring criteria.  Let’s not forgot we need to be efficient and accurate in the process as well. Your marketing and message must be one that attracts the candidates your looking for and will have them reach out to your company.  It’s very noisy out there in the industry and the market place for hiring is very crowded, your message with any of your recruiting and retention efforts needs to offer a very strong value proposition. This may take a little time but it is worth every minute and the best place to start is with your most important and valuable asset, your current drivers.

Identify your strengths and weaknesses by creating a standard set of questions and ask every driver in your company to participate. Here is a sample of questions to get you rolling;

  • What does our company do good?
  • What does our company do bad?
  • Where can we improve operations?
  • Where can we improve in safety?
  • What do you like about your career here?
  • What don’t you like about your career here?
  • What is the number one thing that satisfies you about your job?
  • How can we make your job easier?
  • If you were talking to a fellow driver what would be the #1 reason you would encourage him/her to come and drive for us?
  • If you could fix one thing that is fixable in your mind about our company what would be?

10 questions that’s it.  Depending on how you communicate with your drivers it can be done face to face, over the phone, by email, what ever works but put a time line on it and come up with way to get everyone involved.  Offer up a $75.00 gift certificate to a restaurant or store for the driver’s participation. The number one reason your doing this is to create valued marketing and deliver a message to the world as to why drivers should consider your company to come to work for.  Create a message that can delivered by anyone in your company to recruit drivers.

In North America the Trucking industry is spending over a million dollars a day recruiting drivers. Drivers are flooded with opportunities everywhere they go and the pool needs to be expanded, the message needs to get their attention, excite them and get them to contact your company.  Once they have called the next step is to have a buttoned-down process to get them in the door. Recruitment and retention is an art and science. The science is becoming more popular and more and more companies are using advanced hiring technology that is quick, accurate and affordable.

There are many companies out there and more entering the space daily so be sure if your looking at this that you do your homework.  We have plenty of experience in this area, if your looking to learn about best in class companies who offer these services give me a call, I will point you in the right direction.

Have a great summer and be safe out there.